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WARRANTY
WARRANTY TERMS

 

YOU MUST REGISTER THE PURCHASE OF YOUR PRODUCT CLICKING ON THE LINK BELOW (warranty form) TO CONVALIDATE YOUR WARRANTY. YOU CAN FIND THE DATA OF YOUR HOODS ON A LABEL INSIDE THE HOOD. JUST REMOVE THE GREASE FILTER TO READ IT.

 

 

WARRANTY SERVICE
To qualify for warranty service, you must notify Sirius After sale service at the email address stated below or call toll free in Canada 1-800-463-2566 and provide the model number, description of the fault or defect and original date of purchase. Sirius reserves the right to request proof of original purchase. Sirius will at its sole option and discretion replace products that arrive damaged through shipping, provided shipping damage is reported as stated above within 5 business days of receipt of the shipped product or products.

 

ONE YEAR PARTS & SERVICE REPAIR WARRANTY
During the first year from date of original purchase, Sirius will, at its option, repair or replace, without charge, any product or part which is found to be defective under normal use and service.

 

WHO IS COVERED
Sirius Range Hoods warrants to the original consumer purchaser of its products that such products will be free from defects in materials and workmanship for a period of one year from the original date of purchase. There are no other warranties, express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose or application.

 

WHAT IS NOT COVERED
This warranty does not extend to filters, lamps, batteries, ducts and ductwork components. This warranty does not cover normal maintenance and service or products or parts which have been subject to misuse, negligence, accident, improper maintenance or repair, faulty installation or installation contrary to recommended installation instructions. The warranty on glass screens is limited to manufacturing defects only and expressly excludes cracks and breakages as a result of faulty installation. Labor and associated costs associated directly with removal and re-installation are expressly excluded.
The duration of any implied warranty is limited to the one year period as specified for the express warranty. Some states and provinces do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.

 
WARRANTY FORM

 

Click here to fill the warranty form

 
SERVICE REQUEST

 

For any service request please contact:

 

Customer Service/ Service a la Clientele
6320 Cote de Liesse
St. Laurent, Quebec
H4T 1E3
Telephone (toll free): 1-514-343-0448
Telephone (toll free): 1-800-463-2566

 

ENGLISH: Ext. 120

FRENCH: Ext. 119